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Application support

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We care for your applications

Using data to develop applications that serve both you and the end user offers entirely new opportunities to create value. Once your application is up and running, you will want to keep it that way by having 24/7 expert support services at your fingertips. We are the trusted partner that will guide you through all the stages of working with data: analysis, development, support and maintenance. 

We have the expertise. Salesforce, SAP and cloud-born data warehouses & BI solutions are where we can provide you the full stack, just to name a few.

 

Supporting your business-critical solutions 24/7

Whether it is your fast-changing cloud-native application or robust traditional business system, Enfo provides you with the first line of defense, 24/7. We analyze, route and resolve incidents and deliver transparency with business and consumer point-of-view monitoring.

We can fill the grey areas in a multi-party environment by acting as the binding glue – the coordinative force between the parties whether it is about a small development task or a major incident. Regarding your application, we act as the single point for your people to contact - supporting, advising and routing with care.

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Miika Enfo

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What’s in it for your business?

Let us do the heavy lifting! You can put focus and effort on the differentiating work: continuous development, ownership and business requirements – instead of operations, monitoring and firefighting.

In multi-party environments, you may be the one responsible for filling the grey areas. And your end users may be lost with all the support channels. We would like to be your one channel, the one that is responsible, so that you can concentrate on the differentiating work. We are the best of two worlds – both Build & Run.

 

Take the full-stack approach for functionality

So you have built an application that transforms your business, or simply makes people’s everyday life a little easier. At this point, any downtime will be costly. That is why we do not treat application support as a separate part of what we do. The old-fashioned way of working, disconnecting front end from back end, infrastructure from software, no longer provides the continuity you need to ensure an application that functions even when the demand is at its most intense. We like to describe ourselves as the full-package company: when we collaborate with you, you’ll have all our 900 data experts at your disposal to help you choose the approach to applications that works for you.

 

Do not miss out on cloud

The market for cloud is doubling every year. Moving your applications to a cloud platform offers excellent, cost-effective and secure solutions able to adapt to change in demand. We are at home in the cloud environment and work with all the major technology providers. Many of our solutions benefit from our ability to work closely with our integration and system development teams. Recently, we were selected for a digitalization project where technology choices came in second and the team setup was the key reason to partner with us: we presented a team of cloud developers, integrators, UX/UI designers, a demand manager and a test team on demand as well as the ability to man long-term DevOps and 24/7 support.

 

We want to get to know you

Any partner you work with should be able to deliver their services on schedule and on budget. A fixed-price project calls for a deep understanding of your business model, so we always begin with intense background research and workshopping. Solid specification guarantees we are on the same page, able to deliver quickly and avoiding hiccups large and small.

Contact

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Sanna Mari Alppivuori

Contact

Sanna Mari Alppivuori

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Sales Finland

Phone

+358 504 446 995

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Juha Kukka

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Juha Kukka

Area

Sales Finland

Phone

+358 405 719 072

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Tomas Jinneklint, Enfo

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Tomas Jinneklint

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Sales Sweden

Phone

+46 70 962 6385

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Robert Grafford, Enfo

Contact

Robert Grafford

Area

Sales Sweden

Phone

+46 733 165 942