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Processes
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Business services

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Business services

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Enfo is skilled in process-based operations. We offer highly developed and automated 24/7 service center care for our customers to support both end-users and business processes. We also provide expertise and support related to ERP solutions (SAP) as well as CRM solutions (Salesforce). In addition, we can help you with automation and RPA as well as asset management.

We care about your success and help you make sure you have the processes, tools, systems and infrastructure in place to reach both quick wins and long-term benefits.

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24/7 care for business and people

The increased level of digitalization that we see in the market today, also means a greater need for the versatile and in-depth support that Enfo’s Service center provides. We work with a wide range of tooling and processes and offer you support that covers your business and end user support needs. We care for your business platforms from on-premise to cloud, as one.

In order to enable your company to grow and scale, our broad expertise within automation helps to speed up your business and support processes and reduce errors. We concentrate on proactive practices, continuous improvement and communication. We take pride in our customer satisfaction.
 

Streamline your business operations

Digital ecosystems get increasingly complex and the maintenance of them will get more challenging and often lead to a higher cost. To help you meet this challenge, and at the same time make your operations more effective, we offer our extensive know-how within ERP solutions and work in close co-operation with one of the leading providers, SAP. In this way, we can help accelerate your shift to sustainable Enterprise Resource Planning solutions such as SAP HANA on cloud-native architecture with lower cost and a faster payoff.

Successful business operations also rely on strong customer relationships, where a solid CRM solution is a prerequisite to create a superior customer experience. We at Enfo help you to grow your business by putting your customer in the center using Salesforce products. We deliver everything from implementation services to 24/7 application services focused on increasing your user adaption to maximize your return on investment.

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RPA accelerates the digital journey

Robotic process automation (RPA) allows your business to automate routine, manual or rules-based tasks at scale. There is a lot of time to save and automation can give your employees the opportunity to focus on more value-creating work instead of repetitive and monotonous tasks. Enfo has extensive experience of how to model, plan, implement and run RPA solutions and we know how to operate your processes efficiently, locally or in the cloud, in a safe and operational manner.
 

Asset management creates modern and digital workflows

In the world of business manufacturing or processes, there is often a lot to improve and refine to increase profit by reducing losses and unnecessary costs. To increase profits by reducing losses, waste and other unnecessary costs, our asset management experts are able to support you during the whole journey, from new acquisitions to divestments. We do this through individual targeted solutions, systems or as a digital journey tailored to your needs and workflow.
 

Focus on value

Even though we are an IT service company, when it comes to process development, tech is secondary. Your focus should be on business, the customer experience, and value you provide for them – on your strategy.

That is why almost any organization will benefit from improving their processes with us, and we have customers from both the public and the private sector.

Contact us

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Sanna Mari Alppivuori

Contact

Sanna Mari Alppivuori

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Sales Finland

Phone

+358 504 446 995

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Juha Kukka

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Juha Kukka

Area

Sales Finland

Phone

+358 405 719 072

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Therese Dahl

Contact

Therese Dahl

Area

Sales Sweden

Phone

+46 738 514 000

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Robert Grafford, Enfo

Contact

Robert Grafford

Area

Sales Sweden

Phone

+46 733 165 942